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Texas Tech Physicians of Lubbock
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Patient Services


New services have been added to help visitors and patients for Texas Tech Physicians.

ATM

A Wells-Fargo ATM is near the UMC cafeteria on the second floor of the TTUHSC building. Turn right as you enter the cafeteria to find ATM and vending machines.

Cafeteria

University Medical Center operates a full-service cafeteria on the second floor of TTUHSC. The cafeteria offers hot/cold items, breakfast itmes, daily lunch plates, grilled items, salad and soup bar, fresh fruit, snack items and beverages (including Starbucks beverages). They are open from 6 a.m. - 11 p.m.

Physician Referral Line

743-1998

Staff will help new patients choose physicians and assist in setting new appointments. The line is open 8 a.m. - 5 p.m. Monday - Friday. Email requests are also available at physicianreferral-lubbock@ttuhsc.edu

Patient Shuttle and Transportation Assistance

Rain, sleet, snow or South Plains high winds, the Patient Shuttle is ready to help patients to the building's front door. The Patient Shuttle van rotates through the visitor's parking areas ready to transport patients to the building or to their car.

Patients needing assistance can drive under the canopy on the TTUHSC's north side and transportation staff can help with wheelchairs and if necessary, parking the patient's car. This assistance is available at the TTUHSC building and the Medical Office Plaza.

Customer Service Team

743-2898

This team of professionals is ready to help patients with billing and insurance questions, as well as other patient concerns. Help is available with:

  • patient statements
  • statement balances
  • health insurance and / or payment
  • financial assistance
  • payment arrangements

Patient Relations

743-2669

We're happy to answer your questions about Texas Tech Physicians of Lubbock.

TTP Lubbock Clinics:

Anesthesiology
Dermatology
Family Medicine
Internal Medicine
NeuroPsychiatry
OB/GYN
Ophthalmology
Orthopaedics
Pathology
Pediatrics
Psychiatry
Surgery