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Texas Tech Physicians clinics are open generally 8:00 to 5:00 Monday through Friday, excluding holidays. For exact clinic times, please contact the clinic directly. On the occasion when weather conditions may cause unsafe travel, please call the clinic or check local radio and television stations for announcements canceling or delaying Texas Tech Physicians clinics.
 To make an appointment with one of the many physicians or clinics available, call the clinic directly to make your appointment. The numbers are listed alphabetically and by location here.
Some of our clinics only take new patients who are referred by other doctors. To find out if the clinic you are interested in only takes this kind of referral, check your clinic or call 743-1998. Customer service is also available at 743-2898.
Q: I have trouble getting around because of my condition. Will someone help me when I visit Texas Tech Physicians?
A: Absolutely. Our transportation staff can provide assistance. When you enter from 4th Street, drive around the canopy on the north side of the TTUHSC building. The Pavilion entrance is located directly in front of the TTUHSC building. Enter the lobby and someone at the information desk will assist you in securing a wheelchair and if necessary, parking your car. Transportation Assistance can be provided at all TTP locations. Patients at other locations should contact the clinic directly regarding any special needs they may have.
If you have concerns about your care or safety, please let the staff know.
We are glad to handle your concerns during or after your clinic visit.
If you have further questions or concerns, please visit Patient Services or contact the Joint Commission. Thank you.
Q: How do I access my medical records?
A: You can come by Medical Records at:
3601 4th Street
1st Floor | Ask Information
Lubbock, Texas 79430
You will be asked to fill out a form to obtain you or your dependent's medical records. You will need to date it, fill in the date of birth, and sign it. Then there is a $25.00 fee. What this fee allows is a copy of your medical records and the option of mailing your records to any physician you want.
If you live outside of the Lubbock city limits, you can go online to www.ttuhsc.edu/hipaa/documents/forms and fill out the form and mail it in to:
3601 4th Street
Attn: Medical Records
Lubbock, Texas 79430
You must include a check or money order for $27.00.
If you have any questions, please call 743-2608.
Q: How do I amend or change my medical records?
A: Any changes made to your information, such as address or phone number, insurance information, etc. can be changed by calling 743-2898.
Q: What is TTP?
A: TTP stands for Texas Tech Physicians. You can find information about TTP on Wikipedia as well. Texas Tech Physicians includes 12 clinical departments and involves four campuses in Lubbock, Amarillo, El Paso, & the Permian Basin. Departments include: Dermatology, Family Medicine, Internal Medicine, Neuropsychology/psychiatry, OB/Gyn, Ophthalmology, Orthopaedics, Surgery, and Urology.
Q: Are all the physicians specialists?
A: No. Many of our TTP doctors are specialists but some are still medical students and some are residents. Still, there are others that practice as nurse practitioners. In order to read more about those initials that come after your doctor's name, please click here...
Q: Do I need a specialist?
A: Your primary care physician (or PCP) is the first stop in any medical situation except for emergencies. Make an appointment and talk over any concerns or problems you have. If your PCP can't answer your questions, he/she will refer you to someone who can. We have a convenient FIND A DOCTOR list on our home page in case you need a PCP or want to find the primary care doctor you currently use.
Q: I need laboratory tests. Can they be performed at TTP clinics?
A: Yes. Most clinics have in-house labs, but in case your clinic is not equipped, then there are comprehensive services available throughout the TTP system such as health care screening, diagnostic testing, radiology, and other imaging procedures. These tests will be ordered by your doctor.
Q: How can I register a complaint or make a comment about the care I received from TTP?
A: Texas Tech Physicians has a Patient Relations desk set up for just this type of business. You may call 743-2669 or 743-2898.
Q: How do I decide which department to contact?
A: For help with a doctor selection, talk with your primary care physician. Also, our information desk is set up to help with directions and transportation once you know who you are going to see. Give them a call at 743-4636.
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