Texas Tech Physicians’ Nurse on Demand provides adult and pediatric patients with instant after-hours access to expert medical advice and care direction.
NurseOnDemand is a complimentary service offered by Texas Tech Physicians and is availble to the public as well as current patients.
Dedicated Nurse Expertise
Resolving each issue in a simple phone call, our telephone triage process provides a first-step service that eliminates unnecessary trips to a clinic or emergency room, and offers initial screenings for COVID-19.
Calls are answered 24 hours a day, seven days a week—at no cost to patients.
Gold Standard Symptom Evaluation
Nurses and providers can evaluate patient symptoms using the gold standard Schmitt-Thompson protocols, which are continually updated and cover more than 99% of all symptoms.
Care Direction You Need Now
With guidance ranging from home-care instruction to directions to the nearest emergency room, our nurses give patients medical advice for each situation.
Referrals and Follow-Ups
When needed, registered nurses offer referrals to urgent care clinics. Patients directed to the ER or with a particular clinical concern discerned by our staff will get a follow-up call the next day.