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Coronavirus Information

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Guidance Related to Coronavirus Disease

Updates and guidance for our patients on the novel coronavirus disease (COVID-19)

This page serves as the central location for all updates and guidance for Texas Tech Physicians patients. Information will be revised to reflect the latest developments.

ALL CLINICS

If you have an upcoming appointment and have not received instructions from your clinics or via your appointment reminder, call your clinic before coming for an appointment.

Many clinics are now offering Texas Tech Physicians Virtual. Learn more about our virtual care available from home or anywhere.

 

For the safety of our patients and staff:

● Arrive Wearing a Mask - Patients and visitors must wear a mask or facial covering that covers the mouth and nose when entering the building. Please arrive for your appointment with an appropriate mask or facial covering.

● Continued COVID-19 Screenings - We are screening temperatures of everyone before they enter our clinics. You may be asked additional questions about your travel history and potential exposure to COVID-19.

● Abide by Social Distancing - All clinics adhere to social distancing measures, including seating in waiting areas and limited capacity. We continue to follow guidelines from the CDC, state of Texas and local officials, along with best practices recommended by our Texas Tech University Health Sciences Center (TTUHSC) medical experts.

● Limited Entrances - We have limited entrance to our building to a single entrance, this is the main door of each clinic building.

● Limited Visitor Capacity - Again, we continue to ask that only necessary visitors accompany patients, and they must wear a mask or facial covering. In the instance that you do not need assistance at your appointment, we ask that anyone accompanying you wait in your vehicle.

● Well Checks and Immunizations Available - We encourage you to continue well checks and immunizations.
Lubbock - patients under 2, 4 years old, 11-12 years old and 16 years old
Amarillo - patients under 18 months
Permian Basin - patients under 18 months

● Virtual Care Options - Texas Tech Physicians Virtual offers options if you have questions about symptoms, urgent virtual care and virtual telemedicine visits.

● COVID-19 Symptoms - If patients or visitors arrive with symptoms of COVID-19, they will be directed to a designated clinic in the building for those with COVID-19 symptoms instead of going to their appointment. From there, patients and visitors will be tested for COVID-19 and receive further care and instruction.

 

Pharmacy

TTUHSC Lubbock Pharmacy hours: Monday - Friday 8:30a.m. - 5:00p.m.
3601 4th Street, Lubbock, Texas

 

Lubbock Patients

If you have a non-emergent illness or injury, we have options for you to receive care without coming to the clinic.
Call us. If you think you may be sick, call our Nurse on Demand line to review your symptoms. Your nurse will advise you what to do next. 806-743-6877

Access Virtual Urgent Care. Receive a face-to-face virtual visit at on your computer, tablet or smartphone with MyTeamCare NOW.

● For scheduled appointments, the following clinics are now offering telemedicine and telephone appointments. Please call the clinic to schedule a telemedicine appointment:

     Center for Cardiovascular Health
     Dermatology
     ENT
     Family Medicine
     Internal Medicine
     Orthopedics
     Pediatrics
     Student Health
     Urology

● If you are in Lubbock and think you may have COVID-19, visit the UMC COVID-19 Drive Up Screening.

Parking: We are not offering valet parking services at this time, but we would be happy to provide a shuttle. Drive to the front entrance and call 743-2669 to request a shuttle to follow you to a parking space.

 

 

General COVID-19 Information

 

 

Resources

Coronavirus Global Cases (Online Dashboard Map)

US Government Travel Advisories

WHO Coronavirus Rolling Updates

CDC Clinical Criteria

City of Abilene Health Department

City of Amarillo Health Department

City of Lubbock Health Department

City of Midland Health Department

City of Odessa Health Department

 

Employees of Texas Tech Physicians

Additional details for students, faculty and staff can be found on www.ttuhsc.edu.